Data Retention Policy

Data Retention Policy

11th November 2023

This data retention policy outlines our commitment to safeguarding your information. We collect and retain data for the sole purpose of providing our services. You have the right to manage your account settings and request the deletion of your data at any time. To manage your account, delete your data, please see below. We adhere to strict data security measures and comply with applicable data protection laws. For any questions or concerns, reach out to us using the Contact Information below. This policy is subject to periodic review and updates.

1. Statement of Intent:
   • The purpose of this policy is to fully explain and be open and transparent with our users on how we use data. We provide a clear means by which customers can manage their data from this site in regards to all aspects of our web site and the corresponding app known as SuperSmart TV
2. Data Collection Description:
   • Within the website and the app we collect email addresses as a means of verifying users and associated this are various data we hold. As an example, we will hold data and usage statistics in regards to radio station plays and most recent plays. This enables users to sync this information with other devices and provides no use to us as a company outside of your use within the app.
3. Data Retention Period:
   • We only retain data for the need for you to operate and use our website or associated devices. If you use our app or website to log in to third party accounts such as other social media accounts that information is retained with in the device until such time as you delete it, uninstall the app or the clear all app and data associated with the app.
4. Location to Manage Account:
   • We provide clear instructions on how users can manage their accounts:
     • URL to account settings.
     • Instructions on editing or updating personal information.
5. Data Deletion Process:
   • Manage your data and devices using your account:
     • Manage devices logged in to your account https://digisender.com/manage-devices/
     • Delete your account held with us: https://digisender.com/delete-data/
6. Contact Information:

   • Contact Us If you have any questions about this Cookie Policy, please contact us at AEI Security & Communications Ltd. Sherwood Industrial Park, Icklesham, East Sussex. TN36 4BA United Kingdom Tel: +44-(0) 207 193 1413 Use the central portal contact form at https://aei.eu

7. Data Security Measures:
   • We use every possible means to protect your data and constantly seek ways to protect all users data and ensure that data is not retained in a human readable format.
8. Legal Compliance:
   • Please refer to all other documents on our site and within our app.
9. Policy Updates:
   • State the frequency of policy reviews and updates.
10. Consent Acknowledgement:
    • Our terms and conditions include the need for you to accept this data retention policy.

Document last updated 11th November 2023